Kskin FAQs

All your questions resolved from demystifying skincare to operational inquiries.

COMMON QUESTIONS
  • DO EXPRESS FACIALS WORK?

    Absolutely! We simplify the process down to the most essential components so that we can deliver the service and its benefits to you quickly. Even though we are affordably priced compared to most other beauty salons, our facials are delivered using medical grade machines and dermatological serums to promote optimal skin health and there is zero compromise on quality.

  • WHICH FACIAL SHOULD I PICK?

    Our facials are suitable for all skin types and you may select the option that is targeted at your most pressing skin concern. If you would like a professional consult, our facial experts are always on hand to offer assistance.

  • HOW OFTEN SHOULD I GET A KSKIN FACIAL?

    We do not sell packages. Pay per visit at our self ticketing payment BEFORE your facial treatment.
    Depending on your current skin condition, you may get a Kskin facial 4 to 8 times a month to achieve or maintain optimal skin condition.

  • ARE EXTRACTIONS INCLUDED?

    Extractions of acne, blackheads and whiteheads are usually traumatic to the skin and may lead to inflamed and irritated skin.
    At Kskin, we use our high frequency ultrasonic scrubber, coupled with our proprietary treatment solutions, to achieve better outcomes without the redness associated with extraction to gently emulsify, exfoliate, deep cleanse clogged pores and remove surface dead skin, revealing a healthier and glowing skin.

  • ARE APPOINTMENTS REQUIRED?

    We do not take appointment. No prior appointment is needed. We understand that you keep a tight schedule. Simply drop by any of our outlet at your convenience, purchase your preferred facial treatment ticket BEFORE your treatment and wait for your turn. First come first served. Queue basis.

  • WHY CHOOSE KSKIN FACIAL?

    Kskin facials are proven to be highly effective and are completed quickly with 15 minutes. You can simply drop by at any time of your choosing for an express facial to care for your skin while on the go. No appointments, no packages, no commitment, simply glowing skin.

  • WHAT CAN I ACHIEVE IN KSKIN 15 MINUTES FACIAL?

    Kskin uses popular Korean Facial Technology called hydrodermabrasion which is painless and non-invasive. Together with specially formulated solutions for different skin types, it works to improve skin texture, reduced wrinkles, better hydrated skin, and minimize pores. All these effects can be achieved in only 15 minutes because of the improved machine technology and quick facial techniques used.

  • DOES KSKIN SELL PACKAGES?

    No, Kskin does not sell package. It is a pay per visit concept. There is no hidden cost as well. Payment is done at our self ticketing kiosk by yourself BEFORE the treatment.

  • CAN I WEAR MAKEUP TO MY FACIAL SESSION?

    As an express facial salon, we seek your kind understanding that Kskin provides basic makeup removal service prior to facial service. However, our therapists reserve the right to decline serving customers with full or heavy makeup. Customers with full or heavy makeup include mascara, concealer, eyeliner, eyeshadow, foundations, etc. You are kindly advised to remove your make up before your service queue number is called.

  • WHAT HAPPENS IF I MISS MY QUEUE NUMBER?

    If you have missed your queue number for any reason, kindly inform our beauticians politely, our beauticians will try to serve you as soon as possible.

    If there are other customers waiting in the queue, you will have to wait for 2 customers to have their turns before you are allowed to rejoin the queue after them. Should you miss the queue again for another time, the same rule applies and you will have to wait for another 2 customers to have your turn called again.

  • WHAT IF I AM PREGNANT?

    Kindly inform our beauticians if you are pregnant so we can remove any radio frequency steps. Otherwise avoid our Neck Care, Eye Care, V-Lift and Pigmentation treatments as they contain radio-frequency steps. Your fetus and your safety is our utmost concern to us, do consult your gynaecologist before choosing your treatment.

  • DO WE SERVE OUR FACIALS TO EVERYONE?

    We offer our facial treatments to everyone regardless of race, gender, nationality. We welcome everyone including work permit holders and domestic helpers to patronise Kskin as long as you are fully verified vaccinated! Kskin is a pay per visit facial salon so no prior appointment is required before heading down.

  • DO WE SERVE CHILDREN?

    We welcome everyone including children to patronise Kskin as long as you are fully verified vaccinated! Kskin is a pay per visit facial salon so no prior appointment is required before heading down.
    *Kindly Note that it is compulsory for children below 16 years old to be accompanied by an adult when patronising Kskin

  • WHY AM I DECLINED TO PURCHASE TICKET BEFORE SHOP CLOSING TIME?

    Please kindly note that our therapists reserve the rights not to accept customers 1 hours before shop stated closing times, for housekeeping matters and serving customers who have already purchased their tickets. Our shop operating hours may also be shortened (therefore earlier closure) and subjected to last minute changes due to unforeseen circumstances such as medical/ compassionate/ urgent family leave resulting in temporary shortage of staff for the affected days.

    Due to tight manpower and labour constraint, kindly note that some of our outlets may have only one therapist on duty during certain days of the week. In such situations, our shop will be closed temporarily during meal / toilet / rest breaks. The timing for temporary shop closure will be displayed on the notice board located at the individual outlet entrance.

    As much as we value your patronisation, we seek and thank you for your patience, cooperation, and kind understanding to our therapists. Please buy your ticket if you can afford the time to wait especially during peak periods; not limited to weekends, eve of Public Holidays, PH & evenings.

    Take care & stay safe!

  • I HAVE FACIAL HAIR. WILL IT HINDER OR MAKE THE FACIAL PROCEDURE TOUGH TO BE CARRIED OUT?

    We understand that some of our customers may have facial hair concerns, and we’re here to address them. If you have a beard, there’s no need to shave it off just for your facial appointment. Our skilled therapists will focus on the areas without hair, such as your T-zone, to ensure you receive maximum benefit from your facial.

    For those who typically shave whether you’re clean-shaven or sporting stubble, we recommend shaving before your appointment. Shaving helps our products penetrate the skin more effectively ensuring you get the best result from your facial treatments.

  • CAN I DO CLEANSE, GLOW & V-LIFT IN ONE SESSION?

    If this is your first time visiting Kskin Facial, we highly recommend you try our cleansing treatment or Combo Treatment A (Cleanse and Glow).

    As our treatment steps, solutions and machine settings have been designed and programmed with customer safety and efficacy in mind, even for customers with sensitive skin, we are unable to do Cleanse, Glow, and V-Lift all as one treatment for now.

PIGMENTATION TREATMENT
  • WHAT AGE IS SUITABLE FOR THIS TREATMENT?

    The recommended age is 21 years old. We encourage our customers to start at a young age as a preventive treatment. This is because dark spots and melanin production will increase as one ages above 40 years old.

  • HOW OFTEN SHOULD I DO THE TREATMENT TO SEE RESULTS?

    We recommend a weekly session here at Kskin coupled together with ur home care illuminating serum and Vitamin C Serum. It is strongly encouraged to use our serums on a daily basis consecutively for a duration of 3-6 months to achieve the best results.

  • ARE THERE ANY SIDE EFFECTS FOR OUR PIGMENTATION LIGHTENING AND BRIGHTENING TREATMENT?

    This treatment is non-invasive and there is no downtime.

  • CAN THIS TREATMENT REDUCE AND LIGHTEN UP ACNE SCARS?

    By having regular treatment at Kskin, acne scars can be lightened and faded off. In addition, consecutive weekly treatments and home care regiment must be taken to ensure results.

Have More Questions?

Kskin uses our Korean Facial Technology to cleanse, extract, and hydrate your skin. Pairing it together with our specially formulated pharmaceutical grade proprietary solutions in all our cleansing steps