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DO EXPRESS FACIALS WORK?
Absolutely! We simplify the process down to the most essential components so that we can deliver the service and its benefits to you quickly. Even though we are affordably priced compared to most other beauty salons, our facials are delivered using medical grade machines and dermatological serums to promote optimal skin health and there is zero compromise on quality.
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WHICH FACIAL SHOULD I PICK?
Our facials are suitable for all skin types and you may select the option that is targeted at your most pressing skin concern. If you would like a professional consult, our facial experts are always on hand to offer assistance.
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HOW OFTEN SHOULD I GET A KSKIN FACIAL?
We do not sell packages. Pay per visit at our self ticketing payment BEFORE your facial treatment.
Depending on your current skin condition, you may get a Kskin facial 4 to 8 times a month to achieve or maintain optimal skin condition. -
ARE EXTRACTIONS INCLUDED?
Extractions of acne, blackheads and whiteheads are usually traumatic to the skin and may lead to inflamed and irritated skin.
At Kskin, we use our high frequency ultrasonic scrubber, coupled with our proprietary treatment solutions, to achieve better outcomes without the redness associated with extraction to gently emulsify, exfoliate, deep cleanse clogged pores and remove surface dead skin, revealing a healthier and glowing skin. -
ARE APPOINTMENTS REQUIRED?
We do not take appointment. No prior appointment is needed. We understand that you keep a tight schedule. Simply drop by any of our outlet at your convenience, purchase your preferred facial treatment ticket BEFORE your treatment and wait for your turn. First come first served. Queue basis.
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WHY CHOOSE KSKIN FACIAL?
Kskin facials are proven to be highly effective and are completed quickly with 15 minutes. You can simply drop by at any time of your choosing for an express facial to care for your skin while on the go. No appointments, no packages, no commitment, simply glowing skin.
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WHAT CAN I ACHIEVE IN KSKIN 15 MINUTES FACIAL?
Kskin uses popular Korean Facial Technology called hydrodermabrasion which is painless and non-invasive. Together with specially formulated solutions for different skin types, it works to improve skin texture, reduced wrinkles, better hydrated skin, and minimize pores. All these effects can be achieved in only 15 minutes because of the improved machine technology and quick facial techniques used.
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DOES KSKIN SELL PACKAGES?
No, Kskin does not sell package. It is a pay per visit concept. There is no hidden cost as well. Payment is done at our self ticketing kiosk by yourself BEFORE the treatment.
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CAN I WEAR MAKEUP TO MY FACIAL SESSION?
As an express facial salon, we seek your kind understanding that Kskin provides basic makeup removal service prior to facial service. However, our therapists reserve the right to decline serving customers with full or heavy makeup. Customers with full or heavy makeup include mascara, concealer, eyeliner, eyeshadow, foundations, etc. You are kindly advised to remove your make up before your service queue number is called.
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WHAT HAPPENS IF I MISS MY QUEUE NUMBER?
If you have missed your queue number for any reason, kindly inform our beauticians politely, our beauticians will try to serve you as soon as possible.
If there are other customers waiting in the queue, you will have to wait for 2 customers to have their turns before you are allowed to rejoin the queue after them. Should you miss the queue again for another time, the same rule applies and you will have to wait for another 2 customers to have your turn called again. -
WHAT IF I AM PREGNANT?
Kindly inform our beauticians if you are pregnant so we can remove any radio frequency steps. Otherwise, please avoid our Neck Care, Eye Care, and V-Lift treatments as they contain radio-frequency steps. Your fetus and your safety are our utmost concern, so do consult your gynaecologist before choosing your treatment.
We recommend pregnant customers opt for our Combo A, which does not include any radio frequency steps and is safe for expectant mothers. -
DO WE SERVE OUR FACIALS TO EVERYONE?
We offer our facial treatments to everyone regardless of race, gender, or nationality. Everyone is welcome to patronise Kskin, including work permit holders and domestic helpers. Kskin is a pay-per-visit facial salon, so no prior appointment is required before heading down.
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DO WE SERVE CHILDREN/TEENAGERS?
Everyone is welcome to enjoy our facial treatments at Kskin, including children and teenagers. Kskin facials are suitable for children and teenagers because we use proprietary solutions that are gentle on young skin, along with techniques that cleanse, hydrate, and care for their skin without causing irritation.
Kindly note that it is highly recommended for children/teenagers below 16 years old to be accompanied by an adult when patronising Kskin. For more information, please click here to watch. -
WHY AM I DECLINED TO PURCHASE TICKET BEFORE SHOP CLOSING TIME?
Please kindly note that our therapists reserve the rights not to accept customers 1 hours before shop stated closing times, for housekeeping matters and serving customers who have already purchased their tickets. Our shop operating hours may also be shortened (therefore earlier closure) and subjected to last minute changes due to unforeseen circumstances such as medical/ compassionate/ urgent family leave resulting in temporary shortage of staff for the affected days.
Due to tight manpower and labour constraint, kindly note that some of our outlets may have only one therapist on duty during certain days of the week. In such situations, our shop will be closed temporarily during meal / toilet / rest breaks. The timing for temporary shop closure will be displayed on the notice board located at the individual outlet entrance.
As much as we value your patronisation, we seek and thank you for your patience, cooperation, and kind understanding to our therapists. Please buy your ticket if you can afford the time to wait especially during peak periods; not limited to weekends, eve of Public Holidays, PH & evenings.
Take care & stay safe! -
I HAVE FACIAL HAIR. WILL IT HINDER OR MAKE THE FACIAL PROCEDURE TOUGH TO BE CARRIED OUT?
We understand that some of our customers may have facial hair concerns, and we’re here to address them. If you have a beard, there’s no need to shave it off just for your facial appointment. Our skilled therapists will focus on the areas without hair, such as your T-zone, to ensure you receive maximum benefit from your facial.
For those who typically shave whether you’re clean-shaven or sporting stubble, we recommend shaving before your appointment. Shaving helps our products penetrate the skin more effectively ensuring you get the best result from your facial treatments.
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CAN I DO CLEANSE, GLOW & V-LIFT IN ONE SESSION?
If this is your first time visiting Kskin Facial, we highly recommend you try our cleansing treatment or Combo Treatment A (Cleanse and Glow).
Our treatment steps, solutions and machine settings have been designed and programmed with customer safety and efficacy in mind. If you are a customer with sensitive skin, we do not recommend doing Cleanse, Glow, and V-Lift all as one treatment.
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I'M NEXT ON QUEUE WHEN I PURCHASE MY TICKET. WHY AM I NOT SERVED BY THE THERAPIST IMMEDIATELY?
While you are 'next on the queue', our therapists may be currently attending to the previous guests. Wait times may exceed 30 minutes. Thank you for your patience!
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WHY DOESN’T THE KSKIN APP DISPLAY AN ESTIMATED WAITING TIME AFTER A QUEUE NUMBER HAS BEEN ISSUED?
Unlike fast-casual food and beverage operations, where preparation times are generally more standardised and orders are usually prepared sequentially and left for the customer to collect, facial treatments are personalised and the duration of each customer’s visit can vary.
The actual time required for each customer depends on several factors:
- ● Customised Treatments: Different facial services naturally require different amounts of time, such as 15-minute or 30-minute treatments, with some treatments taking longer when additional services or add-ons are selected.
- ● Personal Consultations: Customers may have specific skin concerns, product enquiries, or require post-treatment advice. Our therapists are trained to assess each customer’s skin condition and address relevant skin-related questions to ensure that the treatment provided is appropriate for their individual skin needs.
- ● Therapist Breaks: Scheduled meal and rest breaks may also affect the pace of the queue.
- ● Customers Ahead of You: The queue may move faster if customers ahead are not present when their turn is called. Conversely, a customer may require additional time due to consultation or other circumstances.
- ● Quality of Care: We prioritise giving every customer thorough and attentive care rather than rushing a treatment simply to meet a predicted waiting time.
Because the circumstances and treatment duration can vary for every customer ahead of you, it is not possible for the app to accurately predict the waiting time.
Rather than displaying an estimated waiting time that may be inaccurate and create false expectations, the Kskin app provides your live queue position so that you can monitor the queue remotely and plan your visit accordingly.
We appreciate your understanding that every customer’s treatment journey is different. When it is your turn, our therapists will give you the same dedicated care and attention that we provide to every Kskin customer.
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WHAT AGE IS SUITABLE FOR THIS TREATMENT?
The recommended age is 21 years old. We encourage our customers to start at a young age as a preventive treatment. This is because dark spots and melanin production will increase as one ages above 40 years old.
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HOW OFTEN SHOULD I DO THE TREATMENT TO SEE RESULTS?
We recommend a weekly session here at Kskin coupled together with ur home care illuminating serum and Vitamin C Serum. It is strongly encouraged to use our serums on a daily basis consecutively for a duration of 3-6 months to achieve the best results.
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ARE THERE ANY SIDE EFFECTS FOR OUR PIGMENTATION LIGHTENING AND BRIGHTENING TREATMENT?
This treatment is non-invasive and there is no downtime.
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CAN THIS TREATMENT REDUCE AND LIGHTEN UP ACNE SCARS?
By having regular treatment at Kskin, acne scars can be lightened and faded off. In addition, consecutive weekly treatments and home care regiment must be taken to ensure results.
Kskin uses our Korean Facial Technology to cleanse, extract, and hydrate your skin. Pairing it together with our specially formulated pharmaceutical grade proprietary solutions in all our cleansing steps